Course description

The mandatory training for healthcare assistants course is guided by the following:

• Standards set by the Health and Care Professions Council and the Care Quality Commission
• The Care Quality Commission (CQC) guidance for health and social care workers
• UK Core Skills Training Framework (CSTF)
• CQC frameworks’ and guidance for mandatory training for healthcare support staff

 Mandatory training for health and social care is fundamental for all staff working with patients, including those undertaking remote consultations. You can enrol on a single learning unit or access all the mandatory training sessions as a bundle. This allows you the flexibility to choose which sessions you need.

List of Modules

1. CSTF: CPR – BLS ,AED and Choking and Recovery Position
2. CSTF: Conflict Resolutions
3. CSTF: Equality and Diversity including Bullying and Harassment
4. CSTF: Fire Safety,Electricity, Harmful substances Preventing Falls, Display Screens, Drink, Drugs, Lone working and violence
5. CSTF:  Information Governance and GDPR:Data sharing, Data Protection Officer Duties, Caldicott Principles, data Protection Acts, NHS Digital Data Security
6. CSTF: Health and Safety Risk Assessment: Hazards, PPE
7. CSTF: Moving People and Manual Handling
8. CSTF:Radicalisation and Prevent
9. CSTF: Safeguarding Adults at Risk Level 1 – 4
10. CSTF: Safeguarding Children Level 3 : County Lines, Radicalisation, PREVENT, Categories of abuse, FGM, Internet and online social networking, bullying. child trafficking
11. CSTF : Infection Prevention and  Control: spillages of fluids, managing needles and sharps, waste disposal, disease transmission, MRSA
12. Complaint Handling
13. Communication
14. Control of Substances Hazardous to Health
15. Counter Fraud
16. Dignity and Privacy
17. Documentation and Record-keeping
18. Duty of Care
19. First Aid and Burns Awareness 
20. Food Hygiene, Nutrition and Fluids
21. Handling Information
22. Lone Worker
23. Mental Capacity Act & DoL’s Deprivation of Liberty Safeguards, DoLs, Best Interests, Lasting Power of Attorneys, Court of Protection and Deprivation of Liberty Safeguards.
24. Mental Health, Dementia and Learning Disability
25. Safe Handling and Administration of Medication
26. Sepsis and NEWS2 Score
27. Whistle Blowing : Raising concerns, grievance and public interest disclosure
28. Working in a Patient Centred Way
29. Your Healthcare Career

What will i learn?

• Perform CPR, Basic Life Support (BLS), use an Automated External Defibrillator (AED), and manage choking incidents and the recovery position. CSTF Content Covered: CPR – BLS, AED, Choking and Recovery Position
• Develop strategies to handle conflicts, foster a respectful and inclusive work environment, and address any instances of bullying or harassment effectively. CSTF Content Covered: Conflict Resolutions, Equality and Diversity including Bullying and Harassment
• Demonstrate knowledge of fire safety measures, conduct risk assessments, and implement safety protocols to protect themselves and others in the workplace. CSTF Content Covered: Fire Safety, Health and Safety Risk Assessment, Lone Working, Control of Substances Hazardous to Health.
• Manage patient data responsibly, ensuring compliance with legal and ethical standards for data protection and privacy. CSTF Content Covered: Information Governance and GDPR.
• Identify signs of abuse and radicalisation, understand the PREVENT strategy, and take appropriate actions to safeguard vulnerable populations. CSTF Content Covered: Safeguarding Adults at Risk Level 1–4, Safeguarding Children Level 3: Radicalisation, PREVENT, Categories of abuse, FGM, Internet and online social networking, bullying, child trafficking.

Frequently asked question